Maliciously Delicious
Great compliance can equal unhappy customers. Not long ago, I asked some people in my organization to make a change to how they submit expense reports. Instead of titling […]
It’s Your Value Proposition, Stupid!
The missing link in too many strategies is the master link. Have you ever walked into a store and said “I’m buying brand X because they have the best […]
Your Platitudes Are Showing
Strategic platitudes can ruin your day. Have a look at these: “We’re going to be number 1 or number 2 in our markets.” “We’re going to double the size […]
Strategic synthesis: The art and corruption of brevity
Pithy management insights have their place—and their perils.
That Dead Guy In Your Organization
Put it in their belly, not their back. You ever have an experience where a senior manager called the death of a living and breathing individual? I don’t mean literal death, […]
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