(In)Attention to Details
Are we losing the ability to mind the details? I don’t think so, but maybe! Chalk this one up to amusement, but I ran across an article today that […]
Formwork, Not Framework
We sometimes miss the point when it comes to the use of frameworks in business. Have you ever been around a management guru who can’t get away from his or […]
FLY THE AIRPLANE
When you are faced with many distractions…remember to fly the airplane. It looks like there’s a Star Wars marathon on this weekend, and I fell right into the middle […]
Data rich, insight poor
The secret to your organization’s success is rarely more data.
United Airlines and Only Following Orders
Only following policy only hurts your business. By now, you’ve doubtless seen the sturm und drang surrounding United Airlines’s escalation of an unreasonable passenger’s behavior to forcible police action against the […]
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