Don’t let butt brushes bite you from behind
The small things that turn people off from doing business with you can cause big damage.
Entries by Geoff Wilson
(In)Attention to Details
Are we losing the ability to mind the details? I don’t think so, but maybe! Chalk this one up to amusement, but I ran across an article today that […]
Formwork, Not Framework
We sometimes miss the point when it comes to the use of frameworks in business. Have you ever been around a management guru who can’t get away from his or […]
FLY THE AIRPLANE
When you are faced with many distractions…remember to fly the airplane. It looks like there’s a Star Wars marathon on this weekend, and I fell right into the middle […]
Data rich, insight poor
The secret to your organization’s success is rarely more data.
United Airlines and Only Following Orders
Only following policy only hurts your business. By now, you’ve doubtless seen the sturm und drang surrounding United Airlines’s escalation of an unreasonable passenger’s behavior to forcible police action against the […]
What If You Gig a Lemon?
As the gig economy continues to evolve, how do we define value in it? I had this link come across my newsfeed today. It looks like seminal gig economy facilitator […]
Mars, Resilience, and Resourcefulness
What do you do with what you have? One of the cool parts about having a 13-year old homeschooled son is that I get to ride along for some […]
Are You Too Smart To Be Great?
The best executives aren’t too smart for their own good. Have you ever worked for the smartest guy in the room? I don’t mean literally, I mean figuratively…as in […]
Do You Have an Empathetic Strategy?
A little empathy can help your strategy. I’ve kept this one in the queue for quite a while. Sometimes things just get stuck there. In an early 2015 insight […]
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